OCMT LESSON POLICIES

This policy is an agreement between Irvine Music Lessons, instructors and students. It was created to clear up any questions which may arise, especially for missed lessons which may occur throughout the year. Our policy is in strong favor of the financial security of our instructors. Please take their situationas a traveling music teacher into account before making any cancellations.

Before you begin your monthly music lessons, your instructor will ask you to sign our studio policy to verify that you have understand and read the following:

Payment Policies

Music Lesson fees hold your spot in your teacher's schedule and do not include costs for method books, class materials or recitals. All music lessons are taught in the students' homes or a mutually agreed upon location. The student is responsible for providing an appropriate instrument.

Due Date

Each month is paid for in advance. Payment for music lessons must be received on or before the 28th of each month for the following month's lessons. The first month, you will pay in advance for each lesson prior to the 28th, when we will begin billing you for a full month. We only accept online payment through Google Checkout. If this is a problem for you, please contact our staff at (909) 529-OCMT or via email at ocmtstaff@gmail.com.

Refunds, Credits & Prorating

No refunds or credits are given for lessons. Any missed lessons must be made up.

Each month must be paid for in full, by the due date.

Discontinuing Lessons

If you must stop taking lessons, you must give us 30 days notice. Exceptions are made if you contact us due to extenuating circumstance.

Missed Lessons

If it becomes necessary to cancel a lesson, please give your teacher at least 3 hours notice, and most preferably 24 hours.

Makeup Lessons

If a lesson is missed for a legitimate reason, there are 3 options to makeup the lesson:

1) Reschedule the lesson to a different date
2) Add time to future lessons
3) If the teacher is in agreement, a lesson may be missed in the month.

Illness & Injuries

Please be considerate of the health of your teacher and the other students by canceling your lesson if you or anyone in your household is ill.

If your child is too ill to go to school, they are too ill to have their music lesson. Appropriate reasons to cancel lessons due to illness include fever, vomiting, severe coughing or contagious skin rashes.

Vacations & Holidays

All lessons missed due to vacation or holidays must be made up. You may not skip a month of payment because of vacation.

If a vacation is to last longer than 2 weeks, contact us 30 daysin advance to make arrangements.

Last Minute Cancellations/No-Shows

If you do not show up within 10 minutes of the scheduled start time, or do not call and cancel your lesson within an appropriate timeframe, you forfeit that lesson. The teacher is no longer required to offer you a makeup lesson, but may do so voluntarily.

Instructor Cancellations

If an instructor cancels a lesson for whatever reason, you have two options:

1. agree to reschedule the lesson to another time that fits the instructors schedule

2. choose to forfeit the lesson. You will then be automatically credited the money towards your bill in the following month. For any other financial arrangement, you must contact our staff at (909) 529-OCMT, or at ocmtstaff@gmail.com.

Emergency Situations

Exceptions will be made to the Missed Lesson policy in extreme situations or emergencies.